![[CRM] Industry Insights - V1 (1)](https://massiverocket.com/wp-content/uploads/2021/08/CRM-Industry-Insights-V1-1-thegem-blog-default-large.png)
The team at Massive Rocket interviewed experts in CRM, Data, Marketing Technology, and Product to get their thoughts on the evolution of customer relationship management.
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Aleksandra Varakina
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Interview with Vittoria Gambirasi, IMD Business School’s Marketing Director on what it takes to become a customer-focused marketing machine.
Interview with Nicholas Goubert, Chief Product & Technology Officer at Clark on what it takes to become a successful Product Leader and create a self-sustaining ecosystem.
Key Takeaways: Customer experiences work best when you bring together a range of different departments and disciplines. In the services…