The team at Massive Rocket interviewed experts in CRM, Data, Marketing Technology, and Product to get their thoughts on the evolution of customer relationship management.
Interview with Vittoria Gambirasi, IMD Business School’s Marketing Director on what it takes to become a customer-focused marketing machine.
Interview with Nicholas Goubert, Chief Product & Technology Officer at Clark on what it takes to become a successful Product Leader and create a self-sustaining ecosystem.
Key Takeaways: Customer experiences work best when you bring together a range of different departments and disciplines. In the services…