What Does The Future Of CRM Look Like?
The Massive Rocket team interviewed experts in CRM, Data, Marketing Technology and Product to get their thoughts on the evolution of Customer Relationship Management.
Today, customers expect every company they do business with to act and interact like their favourite technology brands.
The way businesses engage with their consumers needs to evolve constantly in order to keep up.
CRM is not just people building lists and sending newsletters, it’s your competitive advantage.
CRM is an extension of your product and customer experience.
Check out the full report below
Use the arrows in the bottom left of the presentation to navigate through the slides.
|Technical CRM Manager
|SR Technical CRM Manager
|Head of Customer Loyalty
|Joaquín Cuenca Abela
|Head of Marketing & Growth
|Customer Engagement Evangelist
|Global Head of CRM
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