Insights: The Future of CRM (Vol 5)

Screenshot 2022-09-06 at 15.16.47

What Does The Future Of CRM Look Like?

The Massive Rocket team interviewed experts in CRM, Data, Marketing Technology and Product to get their thoughts on the evolution of Customer Relationship Management.

Today, customers expect every company they do business with to act and interact like their favourite technology brands.

The way businesses engage with their consumers needs to evolve constantly in order to keep up.

CRM is not just people building lists and sending newsletters, it’s your competitive advantage.

CRM is an extension of your product and customer experience.

Check out the full report below

Use the arrows in the bottom left of the presentation to navigate through the slides.

Featured Guests

Melissa Mostowy Technical CRM Manager Kaia Health
Jack Rains SR Technical CRM ManagerFlink
Simone WongHead of Customer LoyaltyTeir
Andrei DincaCRM LeadWise
Joaquín Cuenca AbelaCEOFreepik Company
Hanna JohanssonHead of Marketing & GrowthKavall
Magith NoohukhanCustomer Engagement EvangelistBraze
David MartinGlobal Head of CRMCabify

Featured Technology Partners

Braze (CRM) – Customer Engagement Platform

Segment (CDP) – Customer Data Platform

mParticle (CDP) – Customer Data Platform

Mixpanel (Analytics) – Customer Insights

amplitude (Analytics) – Customer Insights

Newsletter

Sign up for our newsletter, participate in future articles or get help with Data & CRM.

Join +2000 Product, Marketing, CRM, Data, Analytics & Engineering Professionals Building Next-Generation Experiences Around The World.

Related Posts