What Does The Future Of CRM Look Like?
The Massive Rocket team interviewed experts in CRM, Data, Marketing Technology and Product to get their thoughts on the evolution of Customer Relationship Management.
Today, customers expect every company they do business with to act and interact like their favourite technology brands.
The way businesses engage with their consumers needs to evolve constantly in order to keep up.
CRM is not just people building lists and sending newsletters, it’s your competitive advantage.
CRM is an extension of your product and customer experience.
Check out the full report below
Use the arrows in the bottom left of the presentation to navigate through the slides.
Featured Guests
| Dahiann Tenorio | CRM Manager | Ofertia |
| Anna Moskal | Technical CRM Manager | Tier |
| Natalie Seatter | Chief Product Officer | OAG |
| Joel Fransson | Global CRM Manager | Anyfin |
| Magith Noohukhan | Head Evangelist | Braze |
| Evgeniya Kurmacheva | Team Lead – International CRM | Tier |
| Marianna Nikoghosyan | CRM & Analytics Manager | Electromaps |
| Carmen Leon | CRM Manager | Wise |
| Lourdes Fuster | CRM Manager | coches.net & motos.net |
Featured Technology Partners
Braze (CRM) – Customer Engagement Platform
Segment (CDP) – Customer Data Platform
mParticle (CDP) – Customer Data Platform
Mixpanel (Analytics) – Customer Insights
amplitude (Analytics) – Customer Insights
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