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Insights: The Future of CRM (Vol 6)

insights 6

What Does The Future Of CRM Look Like?

The Massive Rocket team interviewed experts in CRM, Data, Marketing Technology and Product to get their thoughts on the evolution of Customer Relationship Management.

Today, customers expect every company they do business with to act and interact like their favourite technology brands.

The way businesses engage with their consumers needs to evolve constantly in order to keep up.

CRM is not just people building lists and sending newsletters, it’s your competitive advantage.

CRM is an extension of your product and customer experience.

Check out the full report below

Use the arrows in the bottom left of the presentation to navigate through the slides.

Featured Guests

Dahiann Tenorio CRM Manager Ofertia
Anna MoskalTechnical CRM ManagerTier
Natalie SeatterChief Product OfficerOAG
Joel FranssonGlobal CRM ManagerAnyfin
Magith NoohukhanHead EvangelistBraze
Evgeniya KurmachevaTeam Lead – International CRMTier
Marianna NikoghosyanCRM & Analytics ManagerElectromaps
Carmen LeonCRM ManagerWise
Lourdes FusterCRM & 

Featured Technology Partners

Braze (CRM) – Customer Engagement Platform

Segment (CDP) – Customer Data Platform

mParticle (CDP) – Customer Data Platform

Mixpanel (Analytics) – Customer Insights

amplitude (Analytics) – Customer Insights


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