Campaign Manager (CRM)

Massive Rocket

ROLE: CAMPAIGN MANAGER (CRM)

Location: Remote

Reporting to: CRM Team Lead (CRM)

Who We Are

Massive Rocket is a Data & CRM Agency based in the UK with customers in Europe, US and Africa. Massive Rocket helps companies Understand their customers and automate Communications to generate predictable growth. Core Services: CRM Automation, Data & Analytics.

We have an international team and we work with customers across Europe in Financial Services, Aviation, Music, Media, Streaming and Sports. 

What we’re looking for

We are looking for a CRM Campaign Manager to manage and grow our CRM Practice. You will be responsible for the day to day running of the all client-facing CRM Campaign briefing, creative and delivery. 

This a creative role that, over time, will develop into a CRM Campaign team manager position. 

Responsibilities

Campaign Briefing & Strategy

  • Work with clients to create campaign roadmaps and calendars
  • Manage the campaign briefing and requirements gathering process
  • Optimise the campaign setup, delivery and reporting process
  • Help the team turn experiments into complex lifecycle flows using triggers and segmentations that intelligently send campaigns with both static and dynamic content

Campaign Delivery

  • Plan & Deploy campaigns across channels: email, push messaging, in-app and SMS
  • Campaign Setup
    • Review campaign journey
    • Email template configuration & review
    • Email setup – light design, HTML and CSS skills needed
    • Copy & CTA review – copy & content will be provided
  • Campaign configuration
    • Setup journeys
    • Setup Segments
  • Reporting
    • Campaign performance review & benchmarking
    • Provide recommendations & enhancements

Experience

  • 4+ years experience in a client facing role
  • Ideally, you will have experience in one or more of these areas: 
    • Experience in blogging, content creation or website management
    • Experience in a CRM, Marketing, Lifecycle Marketing Role
    • HTML / CSS 
    • Design experience – photoshop, canva, … 

Bonus Experience (Optional)

  • Familiarity with one or many of the following technologies
    • Braze
    • Segment
    • mParticle
    • Tealium
    • Batch
    • Amplitude
    • Mixpanel
    • Leanplum
    • Airship
    • Salesforce Marketing Cloud
    • Oracle Marketing Cloud
    • Tableau, … 

How to Apply

Contact: jobs@massiverocket.com

Please provide: CV + Cover Letter + LinkedIn Profile