ROLE: CAMPAIGN MANAGER (CRM)

Location: Remote

Reporting to: CRM Team Lead (CRM)

Who We Are

Massive Rocket is a Data & CRM Agency based in the UK with customers in Europe, US and Africa. Massive Rocket helps companies Understand their customers and automate Communications to generate predictable growth. Core Services: CRM Automation, Data & Analytics.

We have an international team and we work with customers across Europe in Financial Services, Aviation, Music, Media, Streaming and Sports. 

What we’re looking for

We are looking for a CRM Campaign Manager to manage and grow our CRM Practice. You will be responsible for the day to day running of the all client-facing CRM Campaign briefing, creative and delivery. 

This a creative role that, over time, will develop into a CRM Campaign team manager position. 

Responsibilities

Campaign Briefing & Strategy

• Work with clients to create campaign roadmaps and calendars
• Manage the campaign briefing and requirements gathering process
• Optimise the campaign setup, delivery and reporting process
• Help the team turn experiments into complex lifecycle flows using triggers and segmentations that intelligently send campaigns with both static and dynamic content

Campaign Delivery

• Plan & Deploy campaigns across channels: email, push messaging, in-app and SMS
• Campaign Setup
  • Review campaign journey
  • Email template configuration & review
  • Email setup – light design, HTML and CSS skills needed
  • Copy & CTA review – copy & content will be provided
• Campaign configuration
  • Setup journeys
  • Setup Segments
• Reporting
  • Campaign performance review & benchmarking
  • Provide recommendations & enhancements

Experience

• 4+ years experience in a client facing role
• Ideally, you will have experience in one or more of these areas: 
  • Experience in blogging, content creation or website management
  • Experience in a CRM, Marketing, Lifecycle Marketing Role
  • HTML / CSS 
  • Design experience – photoshop, canva, … 

Bonus Experience (Optional)

• Familiarity with one or many of the following technologies
  • Braze
  • Segment
  • mParticle
  • Tealium
  • Batch
  • Amplitude
  • Mixpanel
  • Leanplum
  • Airship
  • Salesforce Marketing Cloud
  • Oracle Marketing Cloud
  • Tableau, … 

How to Apply

Contact: [email protected]

Please provide: CV + Cover Letter + LinkedIn Profile