Project Coordinator

Massive Rocket


Location: Remote

Reporting to: PM / AM Lead

Who We Are

Massive Rocket is a Data & CRM Agency based in the UK with customers in Europe, US and Africa. Massive Rocket helps companies Understand their customers and automate Communications to generate predictable growth. Core Services: CRM Automation, Data & Analytics.

We have an international team and we work with customers across Europe in Financial Services, Aviation, Music, Media, Streaming and Sports. 

What we’re looking for

We are looking for a Project Coordinator to manage and grow our customer accounts and relationships. The Project Coordinator will be responsible for the day to day running of the all client-facing delivery.


Client Communication Management

  • Establishing and maintaining the client relationship standard of excellence for the agency to follow.
  • Managing senior client expectations, increasing client satisfaction and engagement.

Delivery Coordination

  • Coordination: Meeting scheduling and status updates
  • Ensuring all work is completed on time, delivered to the clients’ strategy and budget.
  • Managing tracking and reporting of performance to uphold team accountability and promote quality of service.
  • Customer Status Updates & Escalations


  • 3+ years experience in a client facing or project coordination role
  • Agency and software experience preferred

Bonus Experience

  • Experience in Agile, Scrum delivery
  • Experience running multiple concurrent projects
  • Experience using Asana, Jira, Google docs and Excel.

How to Apply


Please provide: CV + Cover Letter + LinkedIn Profile