Working with Massive Rocket on our loyalty pilot programme was a game-changer. Despite our constraints in time, budget, and resources, their team seamlessly integrated with ours, making it feel less like a client-agency relationship and more like a unified team with a shared goal. Their agility in brainstorming solutions to unexpected hurdles and their brilliant communication throughout the process were invaluable.

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Together, we've created a pilot that not only works for our customers but also provides us with the insights we need to learn and grow as a business. While it's still early days, this prototype has laid a solid foundation for our future loyalty initiatives. Massive Rocket's expertise and collaborative approach have been instrumental in turning our vision into a tangible, effective programme in such a limited timeframe.