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EKWATEUR CASE STUDY

Your partner to accelerate change.

ANALYTICS & MARKETING AUTOMATION

Increasing Engagement: Know your customers, anticipate their needs and engage with them personally at scale.

Digital Green Energy Supplier

Ekwateur helps you move to 100% renewable energy, gas and water with a few clicks.

Challenge

Ekwateur needed a mobile-first marketing and insights stack to help them to get a deep understanding of their customers at an individual level across digital properties. The team needed to map out and get an understanding of the key drop-off points in their user journeys in order to optimise the product and develop CRM campaigns that build lasting habits with users.
Massive Rocket helped us focus our mobile app around the right metric. They then supported us in the selection of the right tools and implementation of a process to measure and accelerate our growth.
Chloé Joly
Innovation Manager, Ekwateur
SERVICES
Data

Organise, standardise, collect and deliver first-party customer data to the tools you need to run your business

  • Data Management
  • Discovery Workshop
  • Scoping workshop
SERVICES
Product Analytics

Define, track and optimise Activation, Retention and Critical Funnels. Understand user behaviour accross digital properties and measure the impact of your latest releases.

  • Northstar Workshop
  • User Behaviour Insights
  • Rapid Campaign Prototyping
SERVICES
MOBILE MARKETING

Automate and personalise your mobile CRM and customer comunications at scale.

  • Customer Journey Mapping
  • Digital Comms Roadmap
  • Marketing Stack Design and Deployment