Coop Pank is one of Estonia’s fastest-growing banks, offering simple and accessible banking services. To enhance engagement and customer satisfaction, Coop Pank partnered with Massive Rocket to implement Braze and automate personalized, multi-channel experiences.
Coop Pank modernized its customer engagement by replacing manual workflows with an automated, data-driven system. This included:
To deliver hyper-personalized experiences, Coop Pank needed a secure and compliant customer data strategy. Massive Rocket helped by:
With Braze, Coop Pank launched highly targeted, personalized campaigns across multiple channels:
With Braze’s automation and personalization, Coop Pank saw a significant boost in engagement, leading to:
Automated campaigns reduced execution time, allowing faster and more effective communication:
Coop Pank’s integration of Braze resulted in:
